AP Chemistry Realistic Test Privacy Policy and Support
AP Chemistry Realistic Test is an educational practice test app for AP Chemistry students. This page explains the information we collect, how we use it, and how to contact support.
We do not sell personal information. We do not use personal information for third-party advertising. The app does not include public social posting, public user-generated content, or user-to-user chat.
Privacy Policy
Information We Collect
We collect limited information needed to provide account access and app functionality:
- Email address for sign-in, account access, and sign-in code delivery.
- Session information used to keep you signed in.
- A device identifier generated by the app or browser to manage device access limits.
- Package access, purchase, and entitlement status.
- Basic server logs used for security, troubleshooting, abuse prevention, and reliability.
Practice Test Answers
Students may enter answers while using practice tests. These responses are used to provide the exam and review experience. Unless a feature clearly states otherwise, test progress and responses are kept in the app or browser session for the student experience and are not used for advertising.
How We Use Information
- To sign users in and keep their account available across supported devices.
- To provide access to free and purchased exam packages.
- To deliver sign-in codes and important account-related messages.
- To maintain security, prevent abuse, diagnose problems, and improve reliability.
- To comply with legal, tax, payment, App Store, and operational requirements.
Third-Party Services
We may use service providers for hosting, email delivery, app distribution, payment or entitlement processing, analytics available through platform providers, and security. These providers process information only as needed to operate the service.
Children and Students
The app is intended for AP Chemistry study and practice. It is not designed as a social network and does not knowingly collect more personal information than needed to provide the educational service. If a parent, guardian, school, or student wants account information reviewed or deleted, contact us using the email below.
Data Retention and Deletion
We keep account, entitlement, and security information for as long as needed to provide the app, support users, meet legal requirements, and protect the service. You may request access, correction, or deletion of personal information by contacting support.
Contact for Privacy Requests
Email: [email protected]
Support
For help with sign-in codes, package access, device access, app behavior, exam content, or deletion requests, contact:
Email: [email protected]
Please include the email address used in the app, your device type, and a short description of the issue. Do not include payment card numbers, passwords, or sensitive documents in support emails.
Changes to This Policy
We may update this page when the app, legal requirements, or support process changes. The effective date at the top of this page shows when it was last updated.